For order support, product questions or collaborations, get in touch with CherryGarden.
Email us
For order enquiries, include your order number and the email address used at checkout. If an item has arrived damaged or incorrect, attach clear photos of the item and its packaging.
Call us
Contact address
CherryGardenRoom 623, Building A
2013 Wenhua Chuangke Yuan
108 Lijia Road, Longgang District
Shenzhen, Guangdong, China
Please contact us for instructions before returning an item. The address above is for contact purposes and is not an automatic return address.
Creator & business enquiries
Email us your profile or channel link and a short description of the collaboration you have in mind.
For quick answers about orders, shades and palette gifts, visit our FAQ.